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Although, we are more than happy to discuss any questions, comments, or concerns our clients may have, we do suggest that you first visit our Help section, Our Help section was designed to ensure that our most relevant customer questions were available for the convenience of all those who visit Rescue Pet Supply. Please feel free to contact us directly if you have any additional questions.

I found a mistake or problem with your website!

Please use the following methods to contact Rescue Pet Store:

  • Email: cs@rescuepetstore.com
  • Tel: 1-866-454-PETS(7387)
  • Fax: 1-866-870-2659
  • Delivery Address: 6104 Westgate Road, Suite 115, Raleigh, NC 27617 USA
  • Office hours are:
    9:00 am to   4:00 pm ET Monday - Thursday
    8:00 am to 12:00 pm ET Friday

We respond to emails 7 days a week.

Check your Order Status

If you are seeking Order Status information, please click on the "Order Status" link at the top of the page. This will give you your most current order status information and is available 24 hours a day, 7 days a week.

Order by Phone

If you wish to place your order by telephone, call our toll free number shown above. If you call during normal business hours and get our voice mail we are assisting another client. Please leave your contact information, including the best time to call, and we will return your call within twenty-four hours.

Have fun shopping at RescuePetStore.Com!