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Prescription Information

Ordering your pet's prescription is as EASY as:

Purchase your medication like you would any other product!


How to provide us your vet's information and pet's name:

  • - Fax the information to us at 866-870-2659.
  • - Send it to us via email. Please include your first and last name and your order number.
  • - Call us toll free and provide it over the telephone 866-454-7387.
  • - Send the prescription to us by mail. Please include your name and your order number (see address below).
  • - If you have an active prescription on file, please let us know when making your purchase. Prescriptions are kept on file for one year or until the refills run out, whichever comes first.
  • - You must provide us with the following information unless you mail us the original prescription:
    Vet Clinic Name
    Clinic Phone Number
    Clinic Fax Number
    Pet'(s) Name.
    Veterinarian authorizing prescription
    Without all this information, we cannot process your order.

Phone: 866-454-7387
Fax:     866-870-2659
Email:   CS@RescuePetStore.Com

Mail:     Attn: Pharmacy
            Rescue Pet Supply
            8825 Westgate Park Dr. #102
            Raleigh, NC 27617

We're Here To Help
Your satisfaction is important to us! Use the form below to email us your questions about products, online orders, store experiences and more.

Order Questions:
If you need help or have any other questions concerning your orders, please email us or call: 866-454-7387.

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