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Over 7000 Product eligible for Free Shipping!*

In our ongoing effort to give the best possible value to our Rescue Pet Supply shoppers, we have designated over 7000 products for Free Shipping. These are generally small, light weight items, don't expect a 50 bag of dog food, weighing under 2 pounds. Keep in mind that if you place a Free Shipping item in your basket along with a non-Free Ship item, a shipping charge will be applied.

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Free Shipping on orders $75.00 and over!*

Free ground shipping on qualified items calculated pre-tax, and after application of any promotional discounts.

*Some weight limits apply to over-sized and heavy items. A shipping charge will be assessed on items that are heavy (ship weight exceeds 25 lb.), over-sized and/or difficult to ship. Your charges will be determined by the UPS actual and dimensional weight, depending on the item, and your ship-to zip code. This offer valid only for orders shipped within the contiguous 48 U.S. states.

We strive through our various discount and promotional offers to provide our customers with the best service and the lowest possible price we can provide. We would love to offer Free Shipping on all orders, but this is not possible.

UPS†and†FedEx†will begin charging by dimensional weight on December 29 and January 1, respectively.

UPS Dimensional Weight

Instead of charging by weight alone, packages will now be charged according to size.†This means that box dimensions are now more (or equally) as important as weight.†

Industry experts†predict†that approximately one-third of all packages will be affected by this change.†

Hereís a practical example of what this looks like for a domestic shipment.

Letís say youíre shipping a domestic ground package in a 12x12x12 box. It weighs 4 pounds, and itís going in Zone 2.

Your calculation would be 12x12x12 / 166 = 10.4 dimensional weight (round up to 11).

The dimensional weight (11 lbs) is greater than the actual weight (4 lbs). Therefore, your shipping charge is calculated on an 11 pound package. This results in a 24% price increase for this package, compared to non-dimensional weight rates. .

 

If you purchase an item that is assessed a shipping charge, your on-screen order total will reflect this additional charge before your final order submission. Please ensure that you check your final order total and the charges displayed are what you expect to pay.

Please contact us at 866-454-7387 with any questions BEFORE placing your order.


Pet Gear Products

The complete line of Pet Gear products are now Free Shipping items until further notice. These items shipped directly from the Pet Gear warehouse and are subject to a restock charge if returned.


Lupine Pet Products

The complete line of LupinePet products are now Free Shipping items until further notice. These items shipped directly from the Lupine warehouse.


Remember, account holders also earn valuable Rewards Points on each order!


Enjoy Shopping at Rescue Pet Supply

Best regards,
Customer Service for Rescue Pet Supply



*Regarding Free Shipping offers when applicable. Some weight limits apply to over-sized and heavy items. Standard shipping to addresses within the contiguous 48 U.S. States only. Please refer to return policy as it applies to free ship items. A restocking charge may apply to the return of any free ship item.
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